Features

MTSS Major software features include:

• Multi-user access
• User access security levels
• HIPAA compliant
• Multiple employer participation
• Membership tracking
• Council data, local affiliation tracking
• Union officer position tracking
• Dues, PAC, employment data and history
• Grievance tracking
• Member legislative information
• Dependent demographics and history
• Document imaging support for vital records management including
• Benefit eligibility documentation
• Notices such as COBRA or requests for information
• Membership support documents
• Union cards, grievance correspondence, etc.
• Contribution based benefits tracking
• H&W
• Participation, eligibility, dependents, plan selections, dependent inclusions, member payments, employer contributions, benefit provider assignments,  benefit provider costing, benefit option provisioning, student dependent eligibility handling, calculations based on actual or 'benefit' age
• Legal
• Participation, eligibility, dependents, plan selections, dependent inclusions, member payments, employer contributions, benefit provider assignments,  benefit provider costing, benefit option provisioning, student dependent eligibility handling, calculations based on actual or 'benefit' age
• Benefit plan support
• Full rate management and history tracking
• Full employer contribution rate management and tracking
• Dues support
• Full support for assigning dues rates per membership types
• Full support for dues distribution calculations and reconciliation for council, local and international portions
• Full support for processing and allocation of percentage dues
• Reconciliation of dues from payroll deductions or OTC
• Benefit Reconciliation
• Full reporting on provider over-billings, contribution shortages
• Detail financial tracking of individual's benefit plan from contribution to provider invoice
• Automated data intake from employers
• Dues payments, benefit deductions, employer contributions, employment changes, demographic changes
• Automated data intake from benefit providers
• Amounts billed, benefit plan notifications, credits given

• Over-The-Counter operations
• Receive individual payments and post to member records
• Receipt generation
• Cash drawer reconciliation functions
• Recap and reporting of accounting categories
• Reports
• Full reporting on all intake processes
• Full reporting on membership and all other data modules
• All reports are user customizable for filtering, sorting, etc.
• Mailing and notice support
• Mailing labels
• Notices such as COBRA, information requests, etc. generated with automatic intake to document imaging system for complete member record

• Specific Benefit Program Support Functions
• Manages plan participants
• Reports adds and drops from benefit programs
• Reports changes to benefit program plan selection and options
• Report changes to dependent participation
• Manual changes or rule based (eg. Student age, etc.)
• Generates Cobra and other notices to plan participants when needed and allows automatic feed intake to document imaging system
• Eligibility calculations and tracking
• Payment calculations, payroll deduction processing, OTC processing
• Processes split premiums, managing portions due from both member and employer whether active or retired.
• Manages employer participants
• Benefit contribution calculations
• Auto-intake and processing of payments
• Reports and tracks shortages in contributions
• Manages benefit providers
• Reports adds, terminations and changes of plan participants
• Maintain audit logs of changes for proof of notification timeliness
• Calculates liability amounts by participant and plan
• Identifies and aggregates benefit services by provider contract
• Identifies provider contract with benefit plan or option
• Reports over-billing and tracks of credits outstanding
• Calculates and reports true cost of service offerings for plans and options